I've heard about AmiAmi being rather incinsistent with shipping calculation, but this is just ridiculous. Here's the story.
You see, I got an invoice for my October order. It's rather big (10 items, over 30000 yen) so I expected expensive shipping. SAL Parcel shipping. But it turned out that my order is too costly for the Russian customs (be damned, you greedy customs b*tches, who violated my previous box to such extent that it traveled all over the country OPENED) to send it via SAL so EMS it was. I was like: Ahahaha, oh, wow, I have to pay extra 2440 yen more for shipping than I expected, 8440 yen, WTF! AmiAmi, are you mad?
I e-mailed AmiAmi about possible splitting to lessen the costs. I actually told them I want to lessen the costs. And I worded it exactly the same. Seems like AmiAmi stuff is not familiar with the meaning of 'lessen' - you know what? They split the order in two. And the total shipping for SAL Parcel was like.. around 10000 yen! Struggling hard not to sound rude I wrote another letter about how I wanted to combine my order back to finally save on shipping.
Today I got another invoice. With the same very order. Exactly the same order combined. EMS. And you know what? It was already 9400 yen. I cannot express how pissed off I am now. I sent them an e-mail but I guess I will never get a consistent reply about where did they find these extra 500g for my EMS box.
So, what's the moral of this story? Never try to save on shipping with AmiAmi. You will lose.
P.S. Is there any better place to shop? I don't think I want to go through all these overcharges anymore. Enough is enough.
UPD. Solved! In my favour. Sorry for the late update, I only had my phone until now, and it's just not very convenient to update an entry that way. Here's a message I got from AmiAMi right after my invoice was updated:
You see, I got an invoice for my October order. It's rather big (10 items, over 30000 yen) so I expected expensive shipping. SAL Parcel shipping. But it turned out that my order is too costly for the Russian customs (be damned, you greedy customs b*tches, who violated my previous box to such extent that it traveled all over the country OPENED) to send it via SAL so EMS it was. I was like: Ahahaha, oh, wow, I have to pay extra 2440 yen more for shipping than I expected, 8440 yen, WTF! AmiAmi, are you mad?
I e-mailed AmiAmi about possible splitting to lessen the costs. I actually told them I want to lessen the costs. And I worded it exactly the same. Seems like AmiAmi stuff is not familiar with the meaning of 'lessen' - you know what? They split the order in two. And the total shipping for SAL Parcel was like.. around 10000 yen! Struggling hard not to sound rude I wrote another letter about how I wanted to combine my order back to finally save on shipping.
Today I got another invoice. With the same very order. Exactly the same order combined. EMS. And you know what? It was already 9400 yen. I cannot express how pissed off I am now. I sent them an e-mail but I guess I will never get a consistent reply about where did they find these extra 500g for my EMS box.
So, what's the moral of this story? Never try to save on shipping with AmiAmi. You will lose.
P.S. Is there any better place to shop? I don't think I want to go through all these overcharges anymore. Enough is enough.
UPD. Solved! In my favour. Sorry for the late update, I only had my phone until now, and it's just not very convenient to update an entry that way. Here's a message I got from AmiAMi right after my invoice was updated:



