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Aytrial
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Aytrial

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6 years ago
Chris

If you page back you will see their evidently not cancelling any orders, regardless what thier T&C states.


While I am not questioning your situation or your opinions, I'd like to share that Big in Japan does cancel orders in my own experience. They were so kind as to cancel one of mine upon request awhile back.

I ordered the Dengekiya Exclusive BEACH QUEENS Yuri & Kanade set completely on impulse. It was quite unlucky of me given that GSC happened to announce figures of the two not long after, and for the same price total for the exclusive set.

All I did was send them off an email politely requesting the cancellation, and they did so no questions asked. This was 2 days after I ordered. However, I also happened to order the day the set was put up on their website.

This would've been my "first" order with Big in Japan, and I was given no warnings for such behaviour either.

I've gone on to buy my Kuroneko Nendoroid and order figma Suika from them, and am happy so far with their service.
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  #524578

Chris
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Chris

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6 years ago
Thanks for that info Aytrial.

Your situation sounds very similar to mine. I also jumped the gun. I also politely explained that. Twice. I also asked to cancel when they still had the pre-order open.

Yet with me their playing hardball with no explanation. Not fair.
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  #525260

mangasus90
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mangasus90

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6 years ago
ChrisThanks for that info Aytrial.

Your situation sounds very similar to mine. I also jumped the gun. I also politely explained that. Twice. I also asked to cancel when they still had the pre-order open.

Yet with me their playing hardball with no explanation. Not fair.


Hm i guess they already received a lot of cancellations lately that they're bored with it so they stick hard to the fag and decrease the successful cases.

Well, they're not as big as Amiami or others so i can understand why. You're just unlucky that they refuse to do so =__=....
  #525278

Anjira
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Anjira

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6 years ago
Yeah, the same thing just happened to me. I tried to cancel a preorder when the pre-orders were still open and they told me no. :/
  #535484

UnlimitedCodes
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UnlimitedCodes

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Post(s) 306

6 years ago
I've just placed my first order for 2 rather popular figures which are released in August and November this year. How good is BiJ with fulfilling pre-orders? Do they often cancel pre-orders from customers because they didn't get enough figures in stock?

Also, do those who pay their pre-order immediately get priority when stock is limited?
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  #536893

mangasus90
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mangasus90

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6 years ago
UnlimitedCodesI've just placed my first order for 2 rather popular figures which are released in August and November this year. How good is BiJ with fulfilling pre-orders? Do they often cancel pre-orders from customers because they didn't get enough figures in stock?

Also, do those who pay their pre-order immediately get priority when stock is limited?


Until now i havent heard anything bad about not fulfill their pre-order. Only that people cant cancel their pre-order.
  #537192

UnlimitedCodes
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UnlimitedCodes

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Post(s) 306

6 years ago
mangasus90UnlimitedCodesI've just placed my first order for 2 rather popular figures which are released in August and November this year. How good is BiJ with fulfilling pre-orders? Do they often cancel pre-orders from customers because they didn't get enough figures in stock?

Also, do those who pay their pre-order immediately get priority when stock is limited?


Until now i havent heard anything bad about not fulfill their pre-order. Only that people cant cancel their pre-order.

Ah thanks that's very good to hear!
That aside, the chickenfarm in your signature is so adorable!! :3
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  #537476

Onikirimaru
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Onikirimaru

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Location Texas, US...

6 years ago
New policy:

"2011/06/27 : starting this date, all exclusive and limited items require immediate payment. All orders using deferred payment will be cancelled. Non-exclusive items are not affected by this measure."
壁に囲まれた世界にとじこもったまま、彼は破滅へと進みつづけるのだ。
村上春樹 世界の終わりとハードボイルド・ワンダーランド
  #548685

Kurotsuki
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Kurotsuki

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6 years ago
OnikirimaruNew policy:

"2011/06/27 : starting this date, all exclusive and limited items require immediate payment. All orders using deferred payment will be cancelled. Non-exclusive items are not affected by this measure."

Ouch.
The only reason I was using them was the ability to pay when the order is ready. Worst of all is they will cancel everything ? that's just not good :(
  #548690

Muntoe
Lover of cacti ♡꒰*・ω・人・ω・*꒱♡
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Muntoe

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6 years ago
OnikirimaruNew policy:

"2011/06/27 : starting this date, all exclusive and limited items require immediate payment. All orders using deferred payment will be cancelled. Non-exclusive items are not affected by this measure."
Ugh that's a real bummer, I was definitely considering ordering from them before. Then again, I don't know many services now that let you wait until release for exclusive or limited goods...
  #548725

Chris
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Chris

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6 years ago
I think they were the only Japanese proxy offering deferred payment.

Well at least they did not cancel existing orders.

Personally I'll stick with Tokyo Hunter for future exclusives as there's no longer any difference between the two.
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  #548791

Hoshi_Akari
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Hoshi_Akari

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6 years ago
Well, with this new policy I guess I don't have any more reason to stick with them. Yokkata is better price-wise so I guess they will do.
  #549324

4Arnd
4ア一ンド
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4Arnd

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6 years ago
MuntoeOnikirimaruNew policy:

"2011/06/27 : starting this date, all exclusive and limited items require immediate payment. All orders using deferred payment will be cancelled. Non-exclusive items are not affected by this measure."
Ugh that's a real bummer, I was definitely considering ordering from them before. Then again, I don't know many services now that let you wait until release for exclusive or limited goods...


I guess they do the same a Yokatta, take payment, but if it falls through, you get a FULL refund! Can't fault Yokatta on this one.
http://myfigurecollection.net/pics/b/mfc180x80.png . https://en.facebookbrand.com/wp-content/uploads/2016/05/FB-fLogo-Blue-broadcast-2.png . https://cdn.cms-twdigitalassets.com/content/brand-twitter/en/jcr:content/par/c01_column_1596992668/col2/b04_asset_download_m.img.500.medium.1469476604231.jpg .
  #549346

Aya-Kun
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Aya-Kun

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6 years ago
I got my first parcel from them yesterday and i it was very well packed.

Figure came in a nice size box not to big so it rattles around and the figure was wrapped in bubble wrap

and even thought i didnt ask them for this one they lowered the value and marked it as a gift

so overall really pleased with them
http://www.squiby.net/view/4217856.png http://www.squiby.net/view/4217868.png http://www.squiby.net/view/4217872.png http://www.squiby.net/view/4217875.png http://www.squiby.net/view/4217876.png
  #557879

escape_rope
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escape_rope

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Location Finland

6 years ago
Got my first pre-order from them yesterday as well. The figure was packed well with bubble wrap and some paper, and they declared the amount I asked and marked the packed as a gift.
  #557950

strictlystyles
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strictlystyles

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Post(s) 420
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6 years ago
ChrisI think they were the only Japanese proxy offering deferred payment.

Well at least they did not cancel existing orders.

Personally I'll stick with Tokyo Hunter for future exclusives as there's no longer any difference between the two.


SAME. I had two orders cancelled because they couldn't procure enough stock, so this is even more reason to not use them anymore.

It sucks though, im probably sure they have alot of people bail on pre orders and now we all have to suffer :(.
http://img703.imageshack.us/img703/4817/10128208.gifhttp://img251.imageshack.us/img251/565/katam.gifhttp://img178.imageshack.us/img178/821/ari.gifhttp://img833.imageshack.us/img833/3946/gif3yj.gifhttp://img821.imageshack.us/img821/8787/newfile.gif
  #557954

akachan03
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akachan03

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6 years ago
strictlystylesChrisI think they were the only Japanese proxy offering deferred payment.

Well at least they did not cancel existing orders.

Personally I'll stick with Tokyo Hunter for future exclusives as there's no longer any difference between the two.


SAME. I had two orders cancelled because they couldn't procure enough stock, so this is even more reason to not use them anymore.

It sucks though, im probably sure they have alot of people bail on pre orders and now we all have to suffer :(.


Me too, my order was canceled because they didn't have enough. :( And a friend of mine account was closed for no reason at all other than she haven't logged in to her account two months after placing an order with them. And they would not answer her email when she asked for their help. Now they're selling what could be her order on Ebay at a much higher price. Not very reliable. :(
  #559268

mangasus90
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mangasus90

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Level 22
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Location Viet Nam-...

6 years ago
Got my order with them, perfect is all i can say ^__^. Well-packed more than Amiami in my exp and without custom fee, they're the best for me right now lol
  #561556

neko8124
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neko8124

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Location fresno, c...

6 years ago
I have gotten 5 nendoroids with them so far and all came in perfect condition . I do pay all my orders in advance...maybe about 4 weeks early and I would hope that pre-payers would get first priority ... but I recommend them hands down ...and they offer the same price for shipping as amiami
  #574553

Anjira
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Anjira

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6 years ago
Edited out.
Updated 6 years ago #584045

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