Figure Site and Shop ForumThis club is for discussion and shop & site related questions.
Joined 2 years ago
Location United St...
11 days ago
I generally try to send in tickets after the item has been shipped from suruga-ya and before it arrives at BiJ, but this time I was on a plane when it shipped, and I almost was able to send in a ticket on time but forgot to press the final "confirm my order" button. Man I was confused the next day when I got zero emails from BiJ. And when do you guys generally place your first ticket? I think I'm going to start sending them in earlier now, hahaHow long does it take for BiJ to invoice you if you send in a forwarding ticket after the item arrives at their warehouse/place? I ended up submitting the ticket the day after the package arrives, and I'm kinda nervous since I haven't hear anything from them, they don't return packages do they? Like their FAQ says they'll hold them for 6 months...
How long have you been waiting for a reply? I believe BiJ is like the other Japanese retailers and don't necessarily process things on weekends and red days.
I submitted my ticket last Wednesday and idk about time zone logistics, so it's been about 2-3 days? Their how-to page on forwarding said that if they get non-identifiable packages upon arrival "the processing will be greatly delayed" so I was wondering if anyone has had any experience with this/how long it takes before.
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