Figure Site and Shop ForumFigure Site and Shop ForumThis club is for discussion and shop & site related questions.

Titan_Scientist
Regular Boarder

Titan_Scientist

Online No
Level 17
Joined 1 year ago
Post(s) 922
Location Scotland

2 months ago
Anime-Island (2 months ago) #16241740Titan_Scientist (2 months ago) #16221071I sent a message about a cancellation a week ago, and I haven't received a reply, or had anything change on the order in question.

Please send a PM with your email address and order number so we can solve your issue and find out what happened.


Sent. :) Thanks for replying so quickly.
  #16241750

AkibaMelon
Regular Boarder

AkibaMelon

Online No
Level 12
Joined 2 years ago
Post(s) 50
Location Germany

11 days ago
Anyone in Europe ever ordered from them?

I'm thinking about pre-ordering a figma, since they apparently undervalue your package and offer free shipping. But I'm wondering if some European has experience with them - mainly concerning shipping time and if the package indeed slipped through customs.

Can anyone help?
  #17447067

Anime-Island
Regular Boarder + Partner

Anime-Island

Online No
Level 24
Joined 5 years ago
Post(s) 116
Location Eastern P...

10 days ago
AkibaMelon (11 days ago) #17447067Anyone in Europe ever ordered from them?

I'm thinking about pre-ordering a figma, since they apparently undervalue your package and offer free shipping. But I'm wondering if some European has experience with them - mainly concerning shipping time and if the package indeed slipped through customs.

Can anyone help?


Some users from MFC have commented on their experience with this via the following link: (mfc link)

Remember delivery times vary for the free services they can be as little as 10 business days (2 weeks) or as long as 45 business days (2 months) it really depends on your country and how backed up their customs/postal system is.
Updated 10 days ago #17469329

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