They just had one layer of bubble wrap, but it didn't surround the entire package. The same dent is also visible from the actually cardboard box, so I'm pretty sure it was some rough handling. Yet it could have been minimized with better packaging.
marseille (2 months ago) #18835479Usually Play-Asia packs their boxes with a lot of styrofoam pieces. I bought a few figures from them and they all came in great condition. I'm not seeing any styrofoam piece in the picture, did they just bubble wrap the figure box?
Anyway, considering the damage in the cardboard box, I think even the most secure packing wouldn't be able to avoid damaging the figure box (looks like someone put a lot of weight over it or tossed it in the ground really hard). In this point, I don't think you can blame Play-Asia too much for the damage. But if you think they could have done a better packing, I think you could contact them to, at least, let them know about the problem.