Omg, I just typed this up in a very upset state this morning and I didn't expect to see this many replies from everyone. Thank you so much for all the messages of advice and support, and thank you for even sharing your horror stories of figures damaged in shipping :( I did try to tell my non-figure collecting friends what happened today but I don't think they completely understand how heartbroken I was, and the comments here made me feel better about this horrible situation. I'll be going through the comments and replying individually as much as I can tomorrow. For now, I've decided to return them thanks to everyone's advice. It sucks, but hopefully I'll be able to get an unbroken copy. I'll be updating the original post sporadically once I go to the post office and get a refund from my SS.
Thank you very much again!