Solaris JapanSince 2008
- 48 feedbacks
- 73%Not my go-to shop, but okay.
9 days ago (Updated 6 days ago) - gwendal738-2Excellent customer service, they offered me a discount as an apology for sending my figure out late and even made sure I am aware of any damages (even if it's just on the box) with the figure I bought. However, I put great emphasis on rapidity of shipping, so I did not appreciate the fact that they took more than a week to finally ship out my package. It got here fast since it was EMS, but I had to make a 2nd trip to the post office (which is far from my house) because they sent him out late.
Would PROBABLY use again, but only for hard to find figures.
Reply from Solaris JapanHi gwendal783-2,
Thanks a lot for your order and feedback. :)
We are sorry to hear that you had to make an extra trip to the post office, but would also like to mention that you also received a discount from us to make up for the delayed shipping.
Orders are usually shipped out in less than 72 hours, but as discussed with you via email, we needed to confirm with you that you were fine with the box condition before we were able to ship the figure out to you. :)
- 95%A favourite
9 days ago - Sonic_PhantomThey often have rare and out-of-print items. Especially good finds have been CDs and microfiber towels. Pre-owned is often good price-wise and generally in good condition with a couple of exceptions. Solaris Japan has the best import invoice system I have seen and are very reliable.
- 93%They have almost everything
1 year ago (Updated 10 days ago) - Tsundere-chanI started my collection very late, I bought a lot from them in order to have all the old figurine I wanted , they have practically everything!
I also use the site to buy pre-order figure , some are a little pricey but their invoice friendly system is very useful to deal with custom so for me it's less expensive than anywhere else at the end.
Until now I had no problem with them, the staff is very friendly and helped me a lot.
- 95%Solaris is my go-to pre-owned shop
10 days ago - scabbotAlthough there are plenty of others, I always return to Solaris FIRST when looking for pre-owned figure. Their prices are almost always the best, and I’ve never had any issues with the quality of their items.
- 86%Good Shop to buy Figures
10 days ago (Updated 10 days ago) - MatzGood service and fast shipping.
- 96%Solaris BEST Figure Site, PERIOD
11 days ago - Usagi-Chan46Cheapest prices compared to anywhere else I've looked, EVEN with fluctuations. Shipping may make others disagree, but its worth it, and express Shipping IS EXPRESS shipping. 5 days flat from Japan to States. RARE figures available, and BEST PLACE TO BUY PREOWNED in WONDERFUL condition. Stock for To Aru bunnies depleted and was replaced. HOLY SHIT, THE PACKAGING TO ENSURE SAFETY IS AMAZING. Even shipped through SeaMail, PACKAGE is SAFE. Thoughtful coupons after so many purchases. Solaris DESERVES your business if your a figure collector. They just do everything right.
- 100%Always my first choice.
12 days ago - NightmareModeGoWhen I want a figure or a game imported I always go to Solaris Japan first. Never had any issues, the slider is a godsend, and you can't argue with tracking on every shipping tier.
- 92%Buying at Solaris Japan
12 days ago - hendrai have bought any figures in this website solaris japan from last year to now, and i'm satisfied with the item in a good price and good condition also, and the customer service really fast answer my question about my order , etc.. i really happy and satisfied buying figure here.. recommended for new collector in collect figure, the figure itself is well packed and so reliable to shipp from solaris japan, thank you solaris japan! :)
- 97%A good online shop to recommend
12 days ago (Updated 12 days ago) - miterlItem prices: Some figures are more expensive than those in Amiami but acceptable - Solaris Japan provides us with more kinds of figures.
Website: I love the the design of website. Solaris Jp uses Diaporama when lists the items. Although the pics might be less clear, it would not be an issue since I usually browse pics at MFC...
Packing: Professional - the bubble wrap is always used.
Customer service: reply to the customer's email is quick and you will not worried about waiting for a long time..
- 94%Great selection of figure and good stock supply
12 days ago - KeysI ordered from them a couple of figure.
Packing was great all the items were very well packed and they came in perfect condition.
Customer support is also fantastic they reply pretty quickly.
Really pleased with them will definitely buy from them in the future.
- 48 feedbacks