- 8 feedbacks
- 39%Website/internet customers are not important
1 year ago (Updated 1 year ago) - Jorrelios1 minute ago
I'am utterly disappointed! Bad business practices and customer service. I ordered Kongou Nendoroid that was in stock on their website for $56 (free shipping). It's been a week and the item hasn't been processed for shipping! Honestly they are a reseller with a warehouse not a personal seller why the heck would it take long to ship it out. After I got a hold of them (after 3 days of waiting) they told they would ship it...it's been 3 more days still not shipped/processed. I even made contact with them at convention..nope still can't give me my item because of legal policy WTF.
- 68%They have issues, but they aren't bad.
1 year ago (Updated 1 year ago) - MoroFrom my experiences, my first conclusion is that ABCTOY4ME is better as a physical store than a webshop. I have bought from them a few times both in person and online.
Recently, I had an issue with a product I ordered from them that broke a lot right out of the box, and while I had to wait a while they sent me a new item. They seem a bit scattered and disorganized. They are very friendly if you do need something.
So be aware that they definitely aren't the best, but they did come through for me when I had a problem.
- 19%Bad. Never again.
1 year ago (Updated 1 year ago) - eviljackspicerI sent multiple emails to this establishment about certain items I saw.
I bought said items. They later sent me message telling me that one of said items was out of stock despite the site stating it WAS in stock.
I sent another email telling about this item and told them that they need to change the status of this item from "add to cart" to "out of stock"
I'm done with this establishment. Both website wise and convention wise. They lost a customer.
- 63%They're okay
3 years ago (Updated 3 years ago) - dakimakuraqueenTheir boxes that they use for shipping really suck. The box seemed kind of a bit too flimsy to me. They didn't leave any padding in the box and I noticed a small puncture in the box they used to ship my figure. Thankfully my figure and it's box were unharmed. It came quickly. I'm a bit nervous to order from them again because of the boxes they use to ship. Other than that everything was fine.
- 37%Avoid for bad business practices
3 years ago (Updated 3 years ago) - ReyhipDue to text limits, I can't seem to fit the short version of my experience, so I'm posting one that nearly mirrors mine from another site. See someone else's story here... (link)
What I took from my experience and others I have read like this is they doesn't mind screwing a customer here & there when it suits their needs. So when you go to make your important figure purchase, keep that in mind when you are making your choice.
- 69%My Good To Guys!
3 years ago (Updated 3 years ago) - SNasabalOk, I've been dealing with the guys at ABCTOY4Me since I first started my collection in 2007. We have had our ups and downs but overall I have to say that the service is really good. My go to guy no longer works there but his replacement isn't bad. I just received an order from them that had some hiccups overall they are a great company to work with. I even toured their wherehouse and they have a great selection. I like that that do attend a lot of local cons. San Diego and Anime Expo and the like.
- 100%Good Place to shop for any type of anime figure
3 years ago - animefreaknerdI been to this warehouse at least 4 times and their customer service is really excellent. I find it enjoyable and their prices are negotiable too. If you decide to go to the warehouse they give better offers and if you bring cash they will waive the sales tax of 8.75% since many people hates sales tax
- 96%Good Store
3 years ago - Shiratori1I have bought a few things from ABCTOY4ME and have had good experiences so far. Their prices are decent and their shipping speed and practices are excellent. Would definitely recommend with concern to U.S. based shops.
- 8 feedbacks