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- Bad experience
42% - 4 days ago - yolsync
Only once I did a pre-order with them and not me want to do it again because they didn't respect this pre-order, they had out of stock. Never in life.
- Only one time experience
71% - 2 months ago - Elkhorn
Bought Gundam and Anime figures from the HLJ during one of its sales this 2016. Received it on time. Nice figures and gotten cheap.
Packaging is nice. However, just wondering why the Gundam boxes were not wrapped in plastic compared to anime figures?
- When All Else Fails.. HLJ Works!
88% - 3 months ago (Updated 3 months ago) - diggadang
I've been using HLJ for couple years but since this place is from Japan, it does take awhile for the items to reach me which I just hate the wait. I would get EMS but it's too much for me. Their packaging is superb though! They have a unique way of packaging so the products don't get damage. I like that. The only problem is the price is slightly pricey. They've been good to me so far. No complaints yet!
- Gunpla Orders
100% - 4 months ago - Psycho7ic
I've been ordering most of my kits from them and they've never once failed or dissapointed me. The shipping is reasonable for me and the stock is always accurate.
- Not the best but satisfied
58% - 7 months ago - Rikudou
I've ordered from HLJ a few times now and while they are not necessarily the best, they are good enough.
Their customer service is okay, could be worked on a little more.
Their shipping rapidity could also use a little more speed, but the packaging was sufficient enough, although I still wouldn't have minded a little more just to be on the safe side.
Their merchandise are definitely not the cheapest around, but not the most expensive either.
I am happy to do business with HLJ again.
- One of my favorites places to shop
97% - 7 months ago - starfaerie0628
So far I don't have any complaints about HLJ. Most of my orders with them are still on pre-order but I love the option to warehouse items. Their site in general is very friendly for managing orders and I like that they don't charge me until the item is in stock. They have a large selection with some of the better prices I've seen. I've placed one or two orders for items on stock and have no complaints. Items arrived quickly and in great condition.
- It's good
83% - 9 months ago - sl1808
I just bought some modelling tools in the past few months and use SAL parcel for shipping, all the package arrived in good condition and reasonable time frame. Only thing i don't like is the missing "wishlist" and some of the back-order items don't arrived in time. (Private warehouse limited to 60days)
63% - 1 year ago - xxkurenaixshixx
They have some merchandise that some others sites do not sell or provide orders for. They are not good with popular item's that sell out super fast. Don't know why they re-open preorders 2-3 times when they can't fulfill those orders. No email notifications if they are discontinued items. But other than that, I'm glad that I got some of the preorders that I made.
- A solid choice of retailer
90% - 1 year ago (Updated 1 year ago) - Moro
HLJ is my 2nd choice of store and my default for items that are already sold out on Hobby Search, my favorite. They do not offer as high of a discount but this is somewhat compensated for by their excellent shipping rates. I, a cheapskate, regularly use EMS on HLJ just because it's so much cheaper than anywhere else.
If you're an irresponsible buyer who impulse preorders things all the time, buy everything from here. Consequence free cancellation before release.
Private warehouse is a GREAT feature. Topping it off, HLJ has a great model kit selection. Customer service is A+.
77% - 1 year ago - BatFruits
I definitely recommend having a look here, great prices in my experience, Item arrived in the estimate given for shipping and generally had a great experience with them so far
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