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Reporting Shop Question Blogs/ArticlesReporting Shop Question Blogs/Articles

R_KasaharaR_Kasahara4 months agoMisc
Sometimes it seems like I am the only one who reports shop questions, which are currently against blogging guidelines, and I'm wondering why this is. It's telling when I take a break from checking the Articles (or the whole site) for a few days, only to come back and see a handful of shop questions. These posts don't only annoy me, but why do so few report them?

Some people commenting on such posts clearly know that it is against the rules and say so, and/or suggest that the original poster make a reply in the appropriate shop thread instead. However, saying that something is against the rules in a comment is not the same thing as reporting. Reporting a rule/guideline violation is guaranteed to get the attention of both the moderators and the person who originally made the mistake.

Are people afraid of creating drama by reporting? Certainly, there has been drama in alerts here in the past, but it's not public in blog reports, since those can only be read by the reporter, the blogger, and the mods/admins/owner. In the case of shop questions, there have been times when the blogger has thanked me for pointing out their mistake! Shop rants, which are rarer, are also against the rules, and I have seen bloggers push back aggressively against those alerts, but have had very little trouble making reports about shop questions.

There have also been times when blog posts about shops aren't necessarily rule violations, such as the news of Anime Island's closure, or questions about local, physical stores (I have a club about the latter, tho' *shameless plug*). Here's he guidelines I use for deciding whether to report a shop post:

- Does the question concern a specific shop?
- Is it a web shop?
- Can the question(s) be answered by reading/posting in a shop thread, or reading a shop's reviews?

Regarding that last criterion, common question topics include: shipping/handling times, customs practices, cancellation policies, preorders, backorders, refunds, payment methods, shipping methods, customer support (for missing/broken items, etc.), and reputation. Provided the other criteria are met, asking about any one of these in blogs will usually lead to me making a report. Most of these reported posts end up being deleted, either by the mods or the blogger themselves, and thus the alerts solved.

I hope that more people report violations/mistakes when they see them, as it helps make MFC a better place. Please do not be intimidated by the reporting process! Yes, it is possible to make an erroneous report through a misinterpretation of the rules (I do it occasionally), but in those cases, just learn from your mistakes and move on. If you have any questions or concerns about MFC's rules, reporting violations, etc., there are several places to ask about them, one of the best and most active being this thread in the Question and Answer Club.

By the way, here's the template I use for reporting these posts; anyone here is more than welcome to use it for themselves:

Shop questions are not allowed in blogs - https://myfigurecollection.net/about/faq/#ref-faq-114

The [name of shop] thread is here - [shop thread link]


Thanks for reading, and hope this was helpful!
1,110 hits • 33 comments

Comments33

Selected Comments
37pt
I don't police that rule because I disagree with it. Even if I didn't though, I'm not going to waste my time volunteer-moderating on a forum whose design encourages people to post in the diary section and has zero visibility for their "clubs" (of which 80% of the question in go unanswered). Heck, the q&a "club" isn't even linked in the rules, which is already hard enough to get to seeing as the guidelines text doesn't show that it's an actual link.

If MFC wants to make using it's site as hard as possible for its users, then whatever.
4 months ago
34pt
Nih ~Spiritless~
I will almost bet you, that most traffic visible from the front-page, goes to the blog section.
Even more so with how confusing the forum works.
And then there are Clubs as well, making things even more confusing.

Any new person with no prior knowledge of this site will see blogs as being the most useful tool, aside from actually logging your collection.

If any individual acknowledges this, and also hate the downgrade spiral this site is in.
Then I doubt the individual would even care to report such low offenses when it doesn't really bother the greater user-base.

Since most people would rather want to be helpful when they see a person having a problem.
Than being a straight up internet warrior and report the hell out of every offense.

The actual functionality of this site puts me more off than the everyday harmless rule-breaking done by people who dint bother to read the TOS, FAQ and international laws that have accumulated on this site for the past 2 millenniums.
It literally is like you would have to take an education just to read the bible of a scripture that have been born here.

With regards to those who do report left and right.
Kudos to you for actually hanging in there.

And while you are at it.
Could you go report all the SFW pictures that are NSFW and vise-versa.
You might need to establish a new bible on what is SFW and NSFW for that as well tho, since right now its pretty much up to the individual until someone reports it cause they were offended.

Anyway.
To answer the main question.
Not everyone reports a question or plead for help, since by nature its just being a dick.
We understand its wrong. But it morally feels wrong to be a dick as well.
4 months ago
Recent Comments
3pt
solluxcaptor (4 months ago) #31628144I think the better way for the report system to work is for it to not say who made the report, make it private and have it go to mods only. Because having your name attached to it is what causes the drama.

I agree. The only problem I could foresee would be the potential for malicious mass-alerting, but I suspect that would sort itself out by mods bringing down the banhammer on the malicious mass-alerters.

maggie (4 months ago) #31629558
<snip>
Every time I alert a NSFW I get snapped at so unless it's rather heinous I'm not sure it's crossed the line.


The NSFW guidelines are an entirely different Pandora's Box. I suspect there are plenty of cases where someone just neglects to check a box when uploading a bunch of photos, but one would hope that people wouldn't get too snippy in such a situation when a photo gets alerted. However, the NSFW guidelines on MFC have never been particularly well-defined (a very conservative reading of the guidelines could imply that every beach figure is NSFW for instance), and as a result the only times I've ever alerted photos was when the photo was blatantly in violation of those guidelines.
4 months ago
4pt
Hot take: If people's response to why they don't report articles is they don't see a point in it is it any real surprise comments in the forums go unanswered for so long?
4 months ago
-3pt
R_Kasahara (4 months ago) #31627731Those that disagree with the rule(s) notwithstanding, other people not caring enough to help out is disheartening. Even moreso are the stories some have told here about being reluctant to alert posts/entries/etc. anymore because of one too many bad experiences with users who take things too personally. No user should have to live in fear of someone yelling at them for politely alerting their mistakes.

In any online community, I'd say you're lucky to have 10% of people deeply care. This is also the only site I know where moderation requests are visible by more than just the admin team, and I think that's a really bad idea. As others have noticed, there can be backlash from the person being reported, and it goes the other way too - people who don't realise their comment will be read by the original owner and end up accidentally offending them. (e.g. if only the admin could read it, maybe I'd just say "this is a rule-breaking shop post", but if the original owner is to see the moderation request too, then I'd need to put it in a way that doesn't sound like I'm being short with the user. Which means I have to put forth more effort, especially as I'm not eloquent most of the time).

R_Kasahara (4 months ago) #31627731From what I understand, the staff is stretched pretty thin and can't address every concern immediately.
This comes down to site management - if the site owner can't be arsed to recruit/reward enough moderator/moderator types, why should I be arsed to try and fill in the gap? If a mod team for a site seems to be active, I'm more likely to try and help them out. Expecting people to report things is expecting people to "work" for free, especially with the report system the way it is. I like sites where you have some canned options (e.g. spam/breaks rules/breaks law/other), as it's very low-effort, lowering the bar to entry.

R_Kasahara (4 months ago) #31627731I'll often come back after not checking the blogs for a little while and notice a day-old shop question post that includes a comment suggesting that since that post wasn't deleted, the rules are arbitrarily enforced and can't be taken seriously. Whether or not you agree with the rules, that's a problem.
Personally, I would consider that arbitrary, with the post velocity this site gets. For a large Reddit subreddit, and things like Youtube, it's impossible to expect humans to be scanning all the posts, so I can understand situations like that relying on user reports. If someone was assigned to skim-read the posts on a daily basis, it'd maybe take 5 mins to clean stuff up? If there was something in it for me, then I would, but honestly, I'm just giving myself less stuff to read...
4 months ago
3pt
R_Kasahara ( =₃=)*
maggie (4 months ago) #31629558*snip*
I want to get back into blogging here myself-- I have a backlog of items I'd love to review-- but as you say, it takes time, and I'm currently dealing with a chronic illness whose effects make it hard to find said time.

I made a post in the Suggestions thread today with the idea of making Ask MFC a separate section. That way, the articles devoted to sharing information-- reviews, loot hauls, personal stories, and so on-- would be separate from the ones merely asking for it. Given recent changes, on top of the messy organizational structure that MFC has long had, I don't see very many other options for keeping the Articles section interesting. As you imply, Ask MFC has the most redundant posts of any of the other article subsections, and it would be nice to have the option to ignore it altogether, if one doesn't feel particularly helpful some days.

Who knows what'll end up happening, but this site's usability needs to improve somehow.
4 months ago
11pt
R_Kasahara (4 months ago) #31627731Those that disagree with the rule(s) notwithstanding, other people not caring enough to help out is disheartening. Even moreso are the stories some have told here about being reluctant to alert posts/entries/etc. anymore because of one too many bad experiences with users who take things too personally. No user should have to live in fear of someone yelling at them for politely alerting their mistakes.
Yes, I do care, but I'm only one person, and one of the very few who alert blog entries at all. I really dislike that the forums are not as visible as the blogs, and it's something I've been pointing out here for years, but there isn't much I can reasonably do about that. The shop question clutter before the rule was made was much worse than it is now, drowning out truly interesting posts, and I'd rather not go back to those days. That's why I report them.
Again, though, there's only so much I can do. From what I understand, the staff is stretched pretty thin and can't address every concern immediately. There's also some gray areas where a post, NSFW image, etc. is actually okay (which I think the mods could do a better job of explaining sometimes). I'll often come back after not checking the blogs for a little while and notice a day-old shop question post that includes a comment suggesting that since that post wasn't deleted, the rules are arbitrarily enforced and can't be taken seriously. Whether or not you agree with the rules, that's a problem.


In the end, this is just a symptom of a bigger problem: the website layout. There really, REALLY should be some quick links on the main page that are easy to see for shopping/shipping questions, because they appear every day. Just alerting people doesn't work, because the forum doesn't work, because no one uses it. So the person may feel immediately let down by MFC. If this has been a continual problem, then fix it, right?

"The rules are long."
"People don't answer questions on the forums."
"The forums are confusing."
People get alerted and forwarded to forums for journal entries. Forums that don't help.
Adding entries is more difficult than it seems and people either get alerted for trying to help contribute or don't try at all.

Every time I alert a NSFW I get snapped at so unless it's rather heinous I'm not sure it's crossed the line. As for the store posts, honestly, sometimes I alert them but I feel like... I alert it and it gets deleted, the person goes to the forums and doesn't get an answer in the end. I'd want help if it were me. So, I pity them. Though it is annoying to see the same questions every day. MFC could fix it, just put a notice and a link. That's it. Give them a clear place to go. The same would go for articles that constantly pop up: "favorite figure?" "most expensive figure?" "rarest figure?" "biggest collection?" etc.

I understand wanting to 'keep this place clean' but I do see a downward spiral going on here... lately I've been shocked that certain items haven't been added to the database, and the journal entries haven't been as good or plentiful as before. So I started doing reviews, I started adding to the database. But it takes time and not everyone has it, and people are annoyed that changes aren't happening around here (as you said you've been asking for years).

So, in the end, I'm not sure what the answer is. Personally I'll try my best to make interesting journals that are helpful, and add entries when I can. You can do your alerts. Hopefully other people will help keep this place up too. The best outcome would be MFC revamping the site as so many members request, that would lift spirits, I think.
4 months ago
10pt
R_Kasahara ( =₃=)*
solluxcaptor (4 months ago) #31628144I think the better way for the report system to work is for it to not say who made the report, make it private and have it go to mods only. Because having your name attached to it is what causes the drama.
Anonymous reporting is a great idea. I'll mention it in the Suggestions thread.
4 months ago
-9pt
I assume you folk have forgotten that this database website is built by the community. That's right, by people sharing useful information for free on good will (To those, saying they are not getting paid/incentives for reporting. Its kind of self entitled mentality which is bad way to look at things in here) So, the job of keeping the database and website clean and orderly as per the rules, falls on the people in the community. Take it as doing small job in exchange for all the information you are getting out of this website.


Down-voting of comments is only to show people have disagreed with you. This will always be there in a worldwide community with different levels on insights.

You knew this this website has NSFW stuff which fall in the grey area, from the very beginning, so don't bother accessing from office and public computers.
4 months ago
19pt
Jenthehen Otaku at Law
Because it’s not that fucking serious and the forums and clubs are soooooooooooooooo user unfriendly that it’s no wonder people post in the blog/articles with questions. There are hardly any articles each day to begin with so I’m not going to be an annoying stickler with reporting.
4 months ago
18pt
Karumi Bishie Enthusiast
I don't report them because their blog may get deleted before they can see the answer, which helps nobody. I'd rather they get the answer and delete it on their own.
4 months ago
11pt
I think the better way for the report system to work is for it to not say who made the report, make it private and have it go to mods only. Because having your name attached to it is what causes the drama.
4 months ago
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Anime, Figures and Manga For Less!

About this blog

 
I don't write blog posts here as often as I should, but at least I'm writing at all!

Posts here generally concern figures and other collectables. For reviews, I often like to highlight items which may have gone overlooked, or are otherwise interesting. In general, I strive for high-quality posts above all else.

I also maintain a blog here which is mostly about video games, and sometimes about manga and anime.

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