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I hope this gets resolved soon :")I hope this gets resolved soon :")Diary

serinaserina14 days ago
So for the past 93 days, I've been waiting for a package that I shipped with EMS. Tracking started on August 23 and randomly stopped on August 26 and this package contained a lot of merch including my grail, item/419809! :"D
https://static.myfigurecollection.net/upload/pictures/2021/08/30/2836329.jpeg
This package happened to be my largest figure order yet, it was mostly Osomatsu-san merch because I wanted to complete my figure collection for the show. I should probably note that the figures were mainly trading and prize figures so it's nothing impressive but I enjoy collecting them. ^^;; The tracking said USPS had it so I messaged them first, I asked if everything was ok because the estimated arrival date passed and the tracking hasn't updated in a while. Well, this is where the problems started. :") Heres part of what USPS said: (I swear this is relevant orgjofgjlf)
This item [tracking number], went into customs on 08/26/2021 and has not been released as of 09/03/2021, the Post Office has no say as to when customs releases items.

So the tracking was wrong, good to know.

I messaged them again sometime later since there was still no movement and they said:
Your parcel with tracking number ---- is being processed by United States Customs. U.S. Customs and Border Protection. (CBP) has 45 business days (excluding weekends and holidays) to process an item. CBP has an additional 45 days to notify you if the package is seized. etc.

After more time passed I tried reaching out to the proxy I used, they said it was being held by customs for inspection and gave me a number to call. I hate calling people for any reason so I waited longer hoping for a miracle but there wasn't one so I finally called the number they provided. I was on hold for over 30 minutes and all I got was a new phone number. I called it and explained the situation, the guy asked what was in the package, I told him it was figures (mostly true there was also some small merchandise.) and he said customs wouldn't detain a package for figures. I explained that I was told it was being held for inspection but he replied with "yeah those people like to act like they know how customs works when they dont." So USPS had the package this entire time and the tracking was correct.

The guy gave me a new phone number but no one was available and I was sent to voicemail. I had a lot of confidence that day and decided to dig deeper since nothing was resolved, I googled USPS to call someone else and they verified that yes USPS most likely had the package. They started a new case for me and told me to fill out a missing mail report. We were making progress! :D While filling out the report I realized I had to describe each item in the package. There's at least 72 items in that box (excluding set items in a box) and around 32 of those items are figures (probably 42 if the trading figure boxes are full but I'm not sure so I'm not including that in the totals)
for reference this is only some of the items in this package:
https://static.myfigurecollection.net/upload/pictures/2021/08/16/2820869.jpeg
I know that lot is just small merch but that's still like 50+ things and there were 8 other orders too fgjrgjorgj. I gave up and lumped merchandise together in the descriptions to save my sanity and I completely gave up on describing the non-figure merch in that lot. I'm not even sure what some of that stuff even is tbh. :"3

I hope this package shows up for all the Oso-san merch in it but I already gave up. I actually ended up buying my grail again for a reasonable price and I even got the box signed by his VA at a con. :> After securing my grail I'm not as stressed about this but the missing package has put me in a rough financial situation because the shipping and fees for it cost most of my savings and I'm not working either so I was planning on splitting some of the lots for extra cash. :") Guys I had to resort to helping my dad at his construction jobs ogijoifdjgoifdgj that stuffs hard to do and I'm very unfit LMAO. I also canceled ITEM #1496 for some extra money and I could afford my final grail, item/574524! Ik I shouldn't spend a couple hundred on a figure right now but it was within my price range. -u-

As of right now, there has been no update on anything just USPS asking me to fill out surveys. At this point I just want to know if it's lost or not :")
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Comments8

setokaibaswife14 days ago#103913242That sounds like such a nightmare I'm sorry, I really hope you get it resolved soon! If it gives you any hope, I got a package once after I waited over 6 months for it and completely gave up hope. Sometimes it just takes a really, really long time... I know it might not seem reassuring but please don't give up hope! Chase it as much as you can with the postal service.

Ty that's reassuring! :D it's still concerning that it took 6 months to get to you though ;;;

Kuroi_Hoshi14 days ago#103926820Just a few weeks ago I was wondering if you ever got your stuffs after the last article, guess not. Seems like if you want answer you better not give up and keep contacting USPS, your package is insured so there's that but still, not knowing is the worst.

I honestly didn't think anyone would remember that article it's pretty cool knowing someone was actually thinking about it. XD I'll keep trying but right now all I can do is wait for an update from USPS. :')
13 days ago
Just a few weeks ago I was wondering if you ever got your stuffs after the last article, guess not. Seems like if you want answer you better not give up and keep contacting USPS, your package is insured so there's that but still, not knowing is the worst.
14 days ago
Congratulations on your lost package!!!
14 days ago
CreepThatCreep14 days ago#103912112Oh I thought the stuff in your photo was the package you went to the USPS for?
Oh no I did everything online that's just a picture from one of the listings I bought. I'm not even sure which state the package is in so going to a USPS facility wouldn't do much :<
14 days ago
setokaibaswife ♡ Seto Kaiba's Wife ♡
That sounds like such a nightmare I'm sorry, I really hope you get it resolved soon! If it gives you any hope, I got a package once after I waited over 6 months for it and completely gave up hope. Sometimes it just takes a really, really long time... I know it might not seem reassuring but please don't give up hope! Chase it as much as you can with the postal service.
14 days ago
serina14 days ago#103912074I'm glad you liked it! ^^ but I'm still waiting to get the package or at least an update on it. :")Oh I thought the stuff in your photo was the package you went to the USPS for?
14 days ago
CreepThatCreep14 days ago#103912002Thanks for the read. Glad you got all your stuff after so long. :).

I'm glad you liked it! ^^ but I'm still waiting to get the package or at least an update on it. :")
14 days ago
Thanks for the read. Glad you got all your stuff after so long. :).
14 days ago
The world's finest hobby kits and toys, direct from Japan.

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