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Figure Site and Shop ForumFigure Site and Shop ForumShopping & Trading

Figure Site and Shop Forum
mememomememo12 years ago
Hi I started this club so that people could discuss the shops and sites they use to buy figures. Please add a new discussion for the shop/site you want to talk about since it will make it easier for other people to find information on this shop/site in the future.

Please leave appropriate feedback for stores here:

MFC Shops Feedback & Rating Pages
This club is dedicated to web based anime/figure ...ect shops for physical ("brick and mortar") stores please visit Local Shopping Guides

Update: We are updating/editing all first posts on threads to provide more uniform/detailed information on each entry featured and removing the poll section as feedback can now be left for each shop in our MFC shop section. shop
Updated 4 years ago5,199 users788 comments

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Passionné par la culture populaire japonaise mais plus précisément par les figurines, je pense que cela pourrait être très utile pour quelqu'un qui se lance dans le hobby des figurines.

Vous voudrez peut-être commencer la collection de figurine, alors L'une des options les moins chères et le plus préventif et de s'intéressé à des guide d'avis sur les boutique ne ligne.

Pour améliorer votre choix et pour éviter les arnaques, il est fortement conseillé de s'informer sur des sites spécialisés dans la vente de figurine. Je recommanderais un site qui ma déjà aider plus d'une fois [url=]ma-figurine-ota...[/url] . Après ça vous devriez être en mesure de trouver un site digne de confiance qui valent bien le coup .
3 days ago
Sonixa11 days ago#96292786I just decided I won't be ordering from Mandarake anymore.
I ordered a 18000yen action figure, and after a month the package arrived only to discover I had to pay around 40 euros in custom fees. Okay, nothing that tragic, I had to expect it, since the price of the figure was so high and it was written on the package. The fact is, the package was labeled as "GIFT", NOT as "SALE OF GOODS", which is the top thing that would make customs suspicious and hold my package.
So Nayuta (the shop that sent the package) basically lied. It was a sale of goods, so why didn't they label it as such? If they did, I probably wouldn't have paid 40 euros to the customs.


It's probably because many people has requested to label it as such in hopes that gifts would not be taxed, unlike goods for sales.
11 days ago
I just decided I won't be ordering from Mandarake anymore.
I ordered a 18000yen action figure, and after a month the package arrived only to discover I had to pay around 40 euros in custom fees. Okay, nothing that tragic, I had to expect it, since the price of the figure was so high and it was written on the package. The fact is, the package was labeled as "GIFT", NOT as "SALE OF GOODS", which is the top thing that would make customs suspicious and hold my package.
So Nayuta (the shop that sent the package) basically lied. It was a sale of goods, so why didn't they label it as such? If they did, I probably wouldn't have paid 40 euros to the customs.
11 days ago
soja1 month ago#95418344

By some miracle my figure finally shipped out and arrived Friday, so I'm done with the site as she was my last order with them. I'd say keep an eye on their Facebook comments since that's where people are mostly talking and venting their frustrations. I might have to go leave a nasty comment about their service as a last hoorah.
1 month ago
Hello,
Let me share with you my last experience with Yasan. I have one order which is on "payement accepted" status since February 26th (one and a half month ago) and I tested a new order yesterday and it is already on "preparation in progress" today. I don't really understand how this website works...
1 month ago
BuyMyFigs1 month ago#94936503That's a shame about some of your preorders. I've been doing research on Facebook and I saw their phone number is out of service. Some people said they are getting replies on Facebook that their ticket will be looked at, but then a few weeks go by and still nothing. Some people were even talking of trying to take class action legal action against them but it's hard with the owner being French and him only having a few employees actually in Japan. I called my bank but it's way past the statute of limitations for a dispute so it looks like I'm stuck playing the waiting game until they respond to my ticket or decide to refund me. What a pain in the ass having $400 basically lost in limbo for who knows how long. I never had issues with them other than their crappy prices and shipping fees, but this is beyond ridiculous. And the fact they can still post new products for preorder on Twitter but can't send out the stuff people already have ordered is just bullshit.

Does anyone know if legal actions are being taken by someone?
They still owe me my 15K Yen back.
The figure for which I paid TWO YEARS AGO is out of stock everywhere now or RIDICULOUSLY expensive.
And to think I could have bought her on AmiAmi last year without trouble. *sigh*
NY now wants me to pay for another pre-order. LOL.
They can go frick themselves.
1 month ago
Hi folks!
Not sure if you can help me with these questions, but right now, I have two issues:

1) I paid a pre-order at Amiami on the 29th of March, but the item has not been shipped until now. I may look to a little ansious, but this seems kind off for me, usually Amiami ships really fast. Is anyone having this issue? My chosen shipping method was Surfacel Mail Premium.

2) This is the most important for me: I am going to move and I need to reach Mamegyorai to try to change my shipping address. I tried this email address on March 29: orderdesk@mamegyorai.jp
But until now, I haven't received any kind of reply. Does anyone know of other ways to contact them?
1 month ago
ronkam1 month ago#94936482Their phone number appears to not be in use.. i tried calling them last week. I had an order in preparation for more than a month too and no updates or replies to my tickets. So i called paypal and they created claims for all my paid orders with them. Nippon order history changed to charge back as well quicker than they would ever with response.
Ive used their service for years its just a shame that shit had gone south like this. And ive lost a couple preorders now since its out of stock everywhere. I hope the owner rots in hell for this.


That's a shame about some of your preorders. I've been doing research on Facebook and I saw their phone number is out of service. Some people said they are getting replies on Facebook that their ticket will be looked at, but then a few weeks go by and still nothing. Some people were even talking of trying to take class action legal action against them but it's hard with the owner being French and him only having a few employees actually in Japan. I called my bank but it's way past the statute of limitations for a dispute so it looks like I'm stuck playing the waiting game until they respond to my ticket or decide to refund me. What a pain in the ass having $400 basically lost in limbo for who knows how long. I never had issues with them other than their crappy prices and shipping fees, but this is beyond ridiculous. And the fact they can still post new products for preorder on Twitter but can't send out the stuff people already have ordered is just bullshit.
1 month ago
BuyMyFigs1 month ago#94645569I can't figure out how to join this club so I can ask a simple question about an online retailer, hopefully someone can just answer it here. Has anyone ever called the Nippon-Yasan phone number for customer support? I've been waiting over a month for a reply to a ticket and haven't heard back and I need to get in touch with them about an order that should have shipped out back in February.

Their phone number appears to not be in use.. i tried calling them last week. I had an order in preparation for more than a month too and no updates or replies to my tickets. So i called paypal and they created claims for all my paid orders with them. Nippon order history changed to charge back as well quicker than they would ever with response.
Ive used their service for years its just a shame that shit had gone south like this. And ive lost a couple preorders now since its out of stock everywhere. I hope the owner rots in hell for this.
1 month ago
n2h19841 month ago#94705302I just got my order shipped from N-Y last week. My order was in prepare status for weeks and not shipped. I had to write in both my ticket and their FB post that I would make claim with Paypal to get my money back and my order was shipped 2 days later. You can try to do the same but don't wait for too long. If the item was released for a while and your order is not in preparation status, it is more likely that N-Y doesn't have it in stock. Just make clain to your bank / paypal and try to get your money back.

I paid her off 6-19-2020 so it's been like 9 months I think using a debit card, the invoice doesn't say which is annoying. I contacted them with a ticket and on Twitter but I guess I'll try their Facebook too. The order has been in "Preparation in progress" for a month since it released in February, but the issue is I have my shipping set to EMS and that isn't shipping to the US, so I want to change it. They did it last year for an order and they responded after like 2 days, but this time they're ignoring me. The figure is like double the price now so I don't want to cancel the order just yet if possible. Guess I'll try harassing them on social media a bit longer before taking drastic measures.
1 month ago
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