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HomeShopsShop #114

Solaris Japan

Partner shops approved by MFC
Average rating
Category
Web Shopsince 2008
Name
Solaris Japan
Location
Japan Is shipping worldwide
About
MFC profile: SOLARISJAPAN

MFC thread for discussions/questions outside of feedback: club/72/discuss...

Solaris Japan was founded in 2008 in Tokyo, Japan. Offering in-depth knowledge about Japanese products, good packaging, vast selection and personal communication.

They are specialised on finding older out of stock items in new and used condition from smaller suppliers all over Japan.
Used products are always complete and generally in very good condition. You will be informed about any unusual damages prior to shipping.

Support: Contact Form solarisjapan.co...

Reviews67

4.3/5
First order

Being located in Australia we don't have many anime merchandise or figure stores and the range is very limited. I came across Solaris due to their wide range including hard to find figures. Their prices are much cheaper than here, did some calculations on a few items including express shipping and they all turned out still cheaper or similar in price. Ordered express on Thursday 14th, item was shipped on Monday 18th which was within their described time-frame and it arrived one week later on Monday 25th. Not too shabby considering how slow Australia Post can be. It spent the same amount of time being processed in Australia as it did actually leaving and being in transit from Japan, so was very fast on their end. Was pleasently surprised that the tracking actually included her transit within Aus where as I've had other overseas orders drop from the system once getting here. Her box came in a plastic sleeve, a bubblewrap sleeve then a layer of chunky bubblewrap top and bottom and small airbags on one side. Not bad packaging by any means, if it were me I'd probably use a bit more but I tend to go over the top. Her box was very sturdy so they could've taken that in to account. I'm happy with the delivery time, packaging and very happy with the product. I'd contacted their customer service before purchase to discuss a couple of things and their replies were prompt, informative and friendly. Also appreciated that the site shows the shipping prices and time estimates upfront. I purchased on mobile and didn't see an import fee option in the checkout but I'm fine with the shipping costs since like I said, it still ended up cheaper than here. Searching the site is easy, however there's two things I'd love to see implemented which are wishlist and notification options. I'm having to take screenshots to manage my wishlist and if they get an out of stock item back in stock or pre-owned there's no way to know unless you search manually, although they might post in the comments section of items here on MFC so that's good. Was a very pleasant experience, will buy from them again.
24 days ago
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US-based online store with a varied selection of scaled figures, nendoroids, and figmas since 2009.