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HomeShopsShop #117

Suruga-ya

Average rating
Category
Web Shopsince 2009
Name
Suruga-ya
Location
Japan
About
Main Site: www.suruga-ya.j...
Rakuten: www.rakuten.co....
Amazon Japan: www.amazon.co.j...

Direct international shipping not available. Proxy or forwarder required.

MFC thread for discussions/questions outside feedback: club/72/discuss...

Reviews3

4.8/5
Good but not flawless

Surugaya is a great place to find things that are old and/or hard to get. Keep in mind that a proxy or forwarder is needed for ordering from them (although I have read somewhere that they also have an International store but with less items). Most of the time they have fair prices but there have been (rare) cases where I got certain items much cheaper in other stores. Although I'm overall satisfied with their services, there are definitely a few things that could be improved, especially their item descriptions. Most of the time you'll simply get to see stock images, which implies that the actual product is, despite being used, in great condition (or even still sealed). If there's a damage, they'll upload pictures accordingly. Now this sounds good in theory but I had some occasions where the figure, although there wasn't any damage mentioned, had multiple flaws or damages. For example I got an older figure (from 2009) whose body was covered in yellow stains and parts of her accessories seemed to have been glued. Needles to say I wasn't happy about my purchase, especially because I paid 32k for her. Most of my purchases were fine but these few occasions where the figure definitely wasn't as described made me very cautious, at least when buying expensive stuff from them. Especially because there's hardly any chance to get a refund from them because most Proxys or forwarding services won't go through the hassle of contacting them for you. Another thing that has to be kept in mind is the fact that their shipping is rather slow. Sometimes it can take up to 1 or even 2 weeks before an item is shipped. I personally don't mind that but for some people that might be a problem. TL;DR: All in all a good shop for rare items with (mostly) great prices. Item descriptions could be better and shipping could be a bit faster.
24 days ago
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