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HomeShopsShop #127

Right Stuf Anime

Partner shops approved by MFC
Average rating
Category
Web Shop
Name
Right Stuf Anime
Location
USA
About
MFC profile: RIGHTSTUFANIME
MFC thread for discussions/questions outside feedback: club/72/discuss...

Reviews5

3.6/5
Slow and Bad Customer Service

So I wanted to modify my order and I emailed/opened a case right after I placed the order which is just minutes after. After two days of no response they informed me my order is already shipped out on the day of (So in those two days they couldn't catch my package or check my order/msg?) I also gave customer service a call but no answer. My god the voice machine is very bad and annoying. I know this is a anime store but the voice thing is quite disturbing when I just wanted to speak to someone about my order. Also in the shipping confirmation there is a live chat link but the link doesn't even work! Shipping is lame here, $50+ gets you free shipping but figures are excluded. For a price of figures free shipping could be easily provided in the U.S. Anyway my first experience here was not great. I don't recommend this place if you have problems with your order or trying to reach customer service.
10 days ago
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Your Bridge to Deals in the Islands of the Rising Sun.