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HomeShopsShop #140

Anime NPC

Partner shops approved by MFC
Average rating
Category
Web Shopsince 2015
Name
Anime NPC
Location
USA Is shipping worldwide
About
Former name: Nippon Anime Station

MFC profile page: NIPPONSTATION
MFC thread for discussions/question outside feedback: club/72/discuss...

Facebook:www.facebook.co...


About:

We sell 100% authentic figures, Nendoroid, plushes, video games, and all sorts of anime-related goods from Japan!

We are founded in 2015. Located in Japan, Hong Kong & United States.

We have department centers located in Japan, Hong Kong, and Boston and most of our items will be shipped out from Hong Kong since it is the largest distribution center among all.

Reviews10

4.5/5
Extremely pleased with the service!

I ordered Kaori, Shifuku version from them as the item was only left available at stores where the buyer pays the full price, so this pre-order with a 30% deposit in advance was a life saver for me. Their website looks fantastic IMO, and while there were some issues when I was making my purchase through the site, those were quickly resolved with no further issues. Now for the best part: Their customer service. They responded to every single e-mail I sent them and it never took them longer than 1 day to respond. They usually respond to e-mails within about 2 hours. Sometimes their responses are so fast (within minutes) it feels like you're chatting via e-mail. And while they are just slightly more expensive then some stores, their prices are fairly competitive. The only issue I had with my specific order was shipping. It was stated to be free shipping upon ordering but in the end I was notified I had to pay extra since they couldn't ship for free. This really wasn't a dealbreaker and is understandable since they had no control over this with their shipping company policy changes. They offered me a full refund in case I didn't want to pay which is more than fair from them, but I decided to pay anyways. Packing was more than sufficient with enough protection, so no issues there at all. Also, for European customers, they do offer to undervalue packages to any amount specified if they are contacted about it via e-mail. This of course insures the shipment only up to the declared value so be careful. Overall, I'm very satisfied with their service and recommend their store.
14 days ago
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123585 items, Rare/Limited/Exclusive, Since 2007