Feedbacks • Anime NPC
- 8 feedbacks
- Horrible ExperienceI tried ordering a figure from this place as it was the cheapest I could find the figures I wanted at the time. After a week or so, I was promptly notified that the figures are delayed, which is understandable as they have no control over it. That was when they stopped emailing me back after I started asking for updates, taking as long as a month to respond to my question. After the second month of delays, and no response, I decided to ask for a refund, this is the odd part, within the hour, I get an email saying they have the figures and will ship within """3 - 5 working days""", and I emailed back saying if that is so, cancel my refund request, it's now been 8 days, no email received and no shipping status of the figure. How odd that they would email back quickly when I ask for a refund but then not at all when asking a pretty simple question. All in all, this has been a terrible experience as I have already paid good money to then be ignored. 0/10 experience, you've just lost a future customer. Good job.
- Amazing Store!Bought and pre ordered a few figures and I can say that I will buy from Anime NPC again. The costumer service is amazing, the free shipping is also a really big plus and the packaging was great.
So far nothing has been over priced what I bought and the early pre order discount (the 10% percent off when something goes up for pre order) is a very nice touch too, it saved me a few dollars, making the figure easier to afford.
- Outstanding Customer ServiceJust like the title says, once you buy a product from them you are sent an e-mail with notifications. If you have any questions all you have to do is e-mail them. They replied to all my e-mails withing a span of about 2 or 3 hours, and let me know what was going on with the shipping. Prices are fair, and they had a Megahouse 3d2y Boa that was sold out almost everywhere that they found for me. Great experience would recommend to any collector to give this shop a try. The only downside was shipping took about 3 1/2 weeks. Finishing this, 10/10 if you shop here you won't regret it!
- 8 feedbacks