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Reviews • Neokyo

  • great!

    I ordered a cheap prize figure from neokyo. it ended up being almost 5 months before I got it but it's my fault for choosing the cheap shipping method. overall I'm pleased.
    2 months ago
  • Great!

    First time using them. I wanted to find a proxy similar to Buyee, where you can bid directly on YJA.
    At first, I was a bit confused on how bidding works (Auction deposit, bid limit and so on) but thankfully there's lots of information to be found on their site.
    It was a bit overwhelming at first but once I got the hang of it, everything went smoothly. If I had to point out something negative, I would say that the whole procedure is definitely slightly more complicated than, for example, that of Buyee. Having to put some funds into the Wallet/Auction Deposit first and then having to pay for the item "again" (here you can choose whether you want to pay for the item yourself or if it should be paid by using the money in the deposit/wallet) when it is being shipped from the seller to Neokyo, was, as mentioned before, a bit overwhelming at first. In hindsight though all of these "extra-steps" make sense and some of them are pretty useful as well.
    What I really liked, was the fact, that they keep you updated on what the next steps are, once you won the auction. Like, that they'll contact the seller next and pay for the item. I definitely appreciate that, especially as a Newbie, who has no idea how their service works and how they handle things.
    Once you got your shipping quote, they let you choose whether to undervalue or not, which is a HUGE plus.
    The packaging was great, I'd even go as far and say that it was the best that I've ever received from a proxy so far.
    Conclusion: If they keep up the great service, they'll definitely become my new favorite proxy.
    2 months ago
  • Very fast

    I wanted to leave a positive review because they were quick to prepare and ship out my order, and customer service was quick to reply even during the busy holidays season.
    Everything was packed well and arrived safely.My only complain is that certain info is not visible on the mobile version of the site, but it's no big deal.

    I'm really happy with the service so far, I'll definitely be comming back in the future!
    1 year ago
  • ojakue boywife liker
    Wonderful Proxy

    I have been using Neokyo for the past few months now and it has become my main go to get merch. The site is very easy to navigate through and everything is laid out clear. The 45 day storage period is very helpful; it saves on shipping.

    My packages have always been well packaged and never had to worry about receiving a damaged package. Their customer service is also wonderful. I am really glad to have discovered this site and continue to use it. Thank you for such wonderful service. :)
    1 year ago
     
    The pleasure is all ours! We hope that your next packages will come as safely as the previous ones. ^^
    And obviously thanks you so much for leaving us a review.
  • My favourite proxy

    I tried out using Neokyo about six months ago to get some exclusive items and especially Doujinshi, and the experience has been great so far.

    The website is super easy to navigate and use, and I love the option to store your items for up to 45 days to save on shipping.

    One of my favorite shops to use nowadays. I'm definitely a regular now.

    Keep up the good work.
    1 year ago
     
    Thanks you very much for leaving us a review. We'll do our best to not let you down! :-)
  • 11 reviews
Importing games,toys, and more from Japan since 2002!