Reviews • Ukiyo Kumo

  • Great all around!!

    The prices are good, and they did a good job of packing the item so it wouldn’t move around in the box. I’m very happy with the item received, and I will gladly shop from them again!! ^^
    13 days ago
  • Pretty good USA based store

    I used them to preorder my Mafumafu nendoroid. Very good price (both for the figure and flat rate shipping). Very very friendly customer service.
    1 month ago
  • Excellent first experience

    I really have nothing but good things to say about this store.

    Though I was skeptical to buy through them because of the lack of reviews I actually preordered ALTAiR's Merlin through them because he was available for a good price. I didn't regret it for a second after I had very polite and wonderful communication with them about potentially needing to change my shipping address when he releases.

    I ended up deciding to make another more immediate purchase with them: Myethos's Little Mermaid, my very first Myethos figure. She was cheapest there after her release and I decided to go for it after some deliberation. Though they let everyone know that their shipments will likely be delayed because of COVID-19, I paid two days ago and received a notice that she shipped the next day. Suffice it to say, I was shocked, but excited. Today, she arrived (just one day to wait!), and she came excellently packed in a container marked fragile, which is what I was worried about. Luckily there was no damage and I even got a couple decal stickers in the packaging!

    All in all I am extremely satisfied with Ukiyo Kumo and would highly recommend buying from them for your own pre-orders. Their prices may be inflated but it definitely negates the headache of having to deal with calculating potential shipping costs in your head. Their customer service is fantastic and I will definitely be using them in the future.

    Stellar service!
    2 months ago
  • Very good first experience

    I recently bought a Tamamo figure from them and not only did they have the best price around, but they also processed and shipped the item quickly. The item was packaged very well (tissue paper and bubble wrap around the figure box) and the figure and figure box arrived in excellent shape. They have free standard shipping for orders over $100 which is a nice perk. They shipped from California. Since I had a good experience from them, I decided to pre-order a figure from them that is due to arrive in May. I hope to report on that in a few months.
    3 months ago
  • Good first experience

    Just wanted to share a good first experience I’ve had with this shop - my item was packed well, and customer service was very responsive when I had to reach out about something related to the order.
    5 months ago
  • 5 reviews
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