Excellent first experience
I really have nothing but good things to say about this store.
Though I was skeptical to buy through them because of the lack of reviews I actually preordered ALTAiR's Merlin through them because he was available for a good price. I didn't regret it for a second after I had very polite and wonderful communication with them about potentially needing to change my shipping address when he releases.
I ended up deciding to make another more immediate purchase with them: Myethos's Little Mermaid, my very first Myethos figure. She was cheapest there after her release and I decided to go for it after some deliberation. Though they let everyone know that their shipments will likely be delayed because of COVID-19, I paid two days ago and received a notice that she shipped the next day. Suffice it to say, I was shocked, but excited. Today, she arrived (just one day to wait!), and she came excellently packed in a container marked fragile, which is what I was worried about. Luckily there was no damage and I even got a couple decal stickers in the packaging!
All in all I am extremely satisfied with Ukiyo Kumo and would highly recommend buying from them for your own pre-orders. Their prices may be inflated but it definitely negates the headache of having to deal with calculating potential shipping costs in your head. Their customer service is fantastic and I will definitely be using them in the future.