Reviews • Otaku Planète
- Great EU shop!!!Great shop with a good and helpful customer service and several means of payment (you can also pay in 3 times). The choice concerning figures is a bit small and the website a bit old fashioned but I had a good experience with them so far. The prices are quite fair (for an European shop), the shipping is very fast and cheap, and the figures well packed. Sometimes you can still order from them in case you have missed the preorder in Japan, and you can cancel your preorder anytime without fees.
- Very good EU based shopOrdered a figure from them not too long ago and had a pretty good experience. Prices are decent, the packaging was really good and customer support is helpful. Would recommend them especially for european buyers.
- Site sérieux, rapide, prix un peu élévésOtaku Planete dispose d'un catalogue assez restreint de figurines à des prix corrects comparés aux autres sites de vente français.
La validation de la commande et l'envoi de celle-ci est très rapide, ainsi que sa réception (48h entre l'envoi du colis et sa réception dans le cas de la France).
Les colis sont très bien emballés et protégés, les figurines en excellent état.
Le service client est réactif et à notre écoute quelle que soit la question.
- Great Service!First time I bought from hobby related stuff from a international site other than Hobby Search or AmiAmi. Have to say that my first experience with this site was very good! Fair price, good selection of items, prompt shipping and excellent customer service (fast reply and helpful).
The only con was the website was hard to navigate. Other than that though, you can trust this store to give you a good shopping experience and I highly recommend it. Will shop again if I get a chance! Thanks~
- Terrible experienceI bought 2 figures from there. They arrived very late and one of them had previously been opened, despite the fact that it was sold new. There were scratches on some parts. I wrote to them about it, and they say that it was not possible they had made such a mistake.In the end, I end up with a second hand product for the price of a new one.And not even an excuse. I will definitelly not buy there anymore.
- 14 reviews