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Figure Site and Shop Forum[Web Shop] Nippon-Yasan #2

  • Levana
    LevanaRegular Boarder • lv6
    Offline31 replies
    #1241
    4 days ago • Updated 4 days ago
    I just read on my spam mailbox that Nippon Yasan sent me the figure with Ems... I opened a ticket one week ago to ask them to use airmail shipping... I also asked them to devaluate the cost... Not sure it will be done, they still have a problem with reading costumer's request... Edit one hour later, they answered my ticket fast, they did undervalue!
  • LittleMissTina
    LittleMissTinaRegular Boarder • lv12
    Offline2 replies
    #1242
    4 days ago • Updated 4 days ago
    So I got a message today from NY because my Mash from GSC can’t be shipped normally to Germany. Paid 75€ for her, shipping via Eco for like 14€.
    Now they told me they would send her via UPS for free, no extra payment needed. I don’t know if I should do this, because of taxes.
    What do you think?

    https://s12.directupload.net/images/200522/temp/x2cuhyn5.jpg
  • Levana
    LevanaRegular Boarder • lv6
    Offline31 replies
    #1243
    4 days ago • Updated 4 days ago
    LittleMissTina4 days ago#78112768So I got a message today from NY because my Mash from GSC can’t be shipped normally to Germany. Paid 75€ for her, shipping via Eco for like 14€.
    Now they told me they would send her via UPS for free, no extra payment needed. I don’t know if I should do this, because of taxes.
    What do you think?
    https://s12.directupload.net/images/200522/temp/x2cuhyn5.jpg

    No choice because of Covid, ask them to undervalue to 2000 yens or you'll have to pay taxes... I checked on Japan post and it should be possible to send by airmail (max 30 kg). I don't understand why they don't use this shipping. I asked for airmail but got EMS...
  • SugarRush
    SugarRushRegular Boarder • lv11
    Offline7 replies
    #1244
    4 days ago
    I received a mail from NY from an order that was ready to ship last month but went "on hold" and received the mail about free upgrade, but...

    "So in short, if you do not reply, you get a free UPS upgrade it’s just that simple :) "

    I know they sent a mail and all, so I just need to not reply?
  • MoonRain
    MoonRainRegular Boarder • lv6
    Offline13 replies
    #1245
    4 days ago
    My order which I originally had picked TL for was changed to EMS and shipped out the same day it went into preparation.. Let's see if I will now have to pay customs. :/
  • MoonRain
    MoonRainRegular Boarder • lv6
    Offline13 replies
    #1246
    4 days ago
    Levana4 days ago#78111658I just read on my spam mailbox that Nippon Yasan sent me the figure with Ems... I opened a ticket one week ago to ask them to use airmail shipping... I also asked them to devaluate the cost... Not sure it will be done, they still have a problem with reading costumer's request... Edit one hour later, they answered my ticket fast, they did undervalue!

    Oh you saying they undervalued does give me hope for my own fig that was changed from TL to EMS. Let's hope customs won't get us.
  • ShindoW
    ShindoWRegular Boarder • lv15
    Offline51 replies
    #1247
    4 days ago
    After paying to upgrade one order to UPS, they automatically upgraded my other order for free...

    I don't know whether to be mad or not to be honest...

    I'm conflicted on this shop now. If I knew any other place to get PB exclusives for a good price I'd probably not bother...
    http://myfigurecollection.net/profile/ShindoW/sign.png
    +S.hindo.W.+
  • Kagamine_Len
    Kagamine_LenRegular Boarder • lv6
    Offline20 replies
    #1248
    4 days ago
    SugarRush4 days ago#78112774I received a mail from NY from an order that was ready to ship last month but went "on hold" and received the mail about free upgrade, but...
    "So in short, if you do not reply, you get a free UPS upgrade it’s just that simple :) "
    I know they sent a mail and all, so I just need to not reply?


    I think that's right. They are probably sending out the notices so people know that their items are shipping. It also gives a chance for any special requests on said shipping (like under valuing). Just don't reply if you are good with getting the free upgrade. I can't imagine anyone being mad about a free upgrade to the UPS shipping (especially when you look at the cost comparison).


    ShindoW4 days ago#78112885After paying to upgrade one order to UPS, they automatically upgraded my other order for free...
    I don't know whether to be mad or not to be honest...
    I'm conflicted on this shop now. If I knew any other place to get PB exclusives for a good price I'd probably not bother...


    Erm I spoke to soon! Why would you be mad that they upgraded your other packages for free?

    It seems like NY is getting back on track, at least some what from the last few months.
  • DGM09
    DGM09Regular Boarder • lv8
    Offline4 replies
    #1249
    4 days ago • Updated 4 days ago
    Kagamine_Len4 days ago#78113943I think that's right. They are probably sending out the notices so people know that their items are shipping. It also gives a chance for any special requests on said shipping (like under valuing). Just don't reply if you are good with getting the free upgrade. I can't imagine anyone being mad about a free upgrade to the UPS shipping (especially when you look at the cost comparison).
    Erm I spoke to soon! Why would you be mad that they upgraded your other packages for free?
    It seems like NY is getting back on track, at least some what from the last few months.


    The costs to import are generally much higher for UPS than the national postal services. So, while they are sending it with a faster method, customs costs+additional service taxes will likely be higher.
    In my case, I think it will be at least around €30 or so more expensive.
    I got sent the same offer and accepted as I just want to see the end of this, to be honest.
  • ShindoW
    ShindoWRegular Boarder • lv15
    Offline51 replies
    #1250
    4 days ago
    Kagamine_Len4 days ago#78113943I think that's right. They are probably sending out the notices so people know that their items are shipping. It also gives a chance for any special requests on said shipping (like under valuing). Just don't reply if you are good with getting the free upgrade. I can't imagine anyone being mad about a free upgrade to the UPS shipping (especially when you look at the cost comparison).
    Erm I spoke to soon! Why would you be mad that they upgraded your other packages for free?
    It seems like NY is getting back on track, at least some what from the last few months.


    I'm just partially upset since my other package could have been upgraded for free, too, but instead they charged me. They tried to charge me for this one, but when I declined, they upgraded it. I just feel a little cheated, but I'm not gonna be mad about it.
    http://myfigurecollection.net/profile/ShindoW/sign.png
    +S.hindo.W.+
  • Kagamine_Len
    Kagamine_LenRegular Boarder • lv6
    Offline20 replies
    #1251
    4 days ago
    DGM094 days ago#78114353The costs to import are generally much higher for UPS than the national postal services. So, while they are sending it with a faster method, customs costs+additional service taxes will likely be higher.
    In my case, I think it will be at least around €30 or so more expensive.
    I got sent the same offer and accepted as I just want to see the end of this, to be honest.



    Ahh Yea, I know customs an be pretty bad for some regions, I have heard people say you can have NY undervalue the package to avoid the charge. I have also heard NY will sometimes reimburse you with store credit for the cost of the customs charges in cases like this.
  • Kam
    KamRegular Boarder • lv19
    Offline120 replies
    #1252
    4 days ago • Updated 4 days ago
    Kagamine_Len4 days ago#78134644Ahh Yea, I know customs an be pretty bad for some regions, I have heard people say you can have NY undervalue the package to avoid the charge. I have also heard NY will sometimes reimburse you with store credit for the cost of the customs charges in cases like this.

    At least for Europe, come next year the value won't matter anymore, as everything (from outside the EU) will get taxed :|
  • Mumaransa
    MumaransaRegular Boarder • lv15
    Offline8 replies
    #1253
    4 days ago • Updated 4 days ago
    Looks like EMS for France is relatively safe. NY send me two orders without asking me and they undervalued both. No taxes asked once received.

    Chronopost is in charge of the final delivery once in France and they are know greedy ass***es. But with the Covid rampage, looks like they dont have the time or people to ask the infamous 15-20 euros processing charge they add usually even with inexpensive goods.

    So, for now, even if i asked them before to avoid EMS, i think i take the chance for Saber & Cuirassier stuck for ages...
  • vyseoftheskies
    vyseoftheskiesRegular Boarder • lv20
    Offline217 replies
    #1254
    3 days ago
    How long does it take N-Y to refund purchases? They failed to deliver an item I ordered back in February (was always listed as "in-stock" online but they never shipped it out, despite being paid for) that I got tired of waiting for them to send to me, and it's been sitting at "Awaiting Refund" for two weeks now. At this point I'm tempted to just open a dispute with PayPal and having my N-Y account closed for good.
  • ShindoW
    ShindoWRegular Boarder • lv15
    Offline51 replies
    #1255
    3 days ago
    I finally received my Scale World figures yesterday.

    The order that's been magically upgraded hasn't updated though. At this point I'd rather refund the entire thing, but seeing as how they've fought me on a refund this entire time, it doesn't seem worth it. I'd like to hear recent successes of refunds from N-Y.
    http://myfigurecollection.net/profile/ShindoW/sign.png
    +S.hindo.W.+
  • PTranscendant
    PTranscendantRegular Boarder • lv6
    Offline8 replies
    #1256
    2 days ago
    They cancelled almost all my orders but one. I had 4 paid orders, they said they'll refund me one through paypal, I paid it at the end of March, they'll "refund" me 2 with store credit probably because they're more than 6 month old and the last one "we can't cancel this one because it'll be shipped" and at the same time they replied, the order became under preparation and I paid it 3month ago, pretty sure it was on purpose since they replied just after the delay for the paypal protection ended...
    Pretty sure I won't be able to get away from customs since it's 3 figures at the same so I'll have to take a loss this time, just hope it won't be too much.
  • minix2poo
    minix2pooRegular Boarder • lv10
    Offline174 replies
    #1257
    2 days ago
    Levana4 days ago#78112772No choice because of Covid, ask them to undervalue to 2000 yens or you'll have to pay taxes... I checked on Japan post and it should be possible to send by airmail (max 30 kg). I don't understand why they don't use this shipping. I asked for airmail but got EMS...

    I received 2x FREEing Bunny figures from NY in April via EMS, both were undervalued without asking them to 1500 JPY and both slipped through the customs without additional payments.
  • Levana
    LevanaRegular Boarder • lv6
    Offline31 replies
    #1258
    2 days ago
    minix2poo2 days ago#78172092I received 2x FREEing Bunny figures from NY in April via EMS, both were undervalued without asking them to 1500 JPY and both slipped through the customs without additional payments.
    Great! Hope it will be same for me lol. It's my first bunny.
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