Loading

Figure Site and Shop Forum[Web Shop] Hobby Genki

  • IvanStrife123
    IvanStrife123Regular Boarder • lv12
    Offline5 replies
    #21
    20 days ago
    saber08720 days ago#105349309I'll probably be moving to this site.
    Have had enough of dealing with NNG.


    I am with you
  • Alexandrogr
    AlexandrogrRegular Boarder • lv7
    Offline3 replies
    #22
    20 days ago
    Shinku_KiKi20 days ago#105348065Has anyone from Europe bought 1/4 FREEing (Standing) figures from them and can tell me how much shipping was just to have an idea please?

    If you try to order a figure, a standing Freeing B-Style in your case, before completing the order you can see all the shipping options and quotes for your order based on your address. I'm from EU aswell and i always paid around 45 - 55 euro (with Fedex, not DHL) when ordering a standing bunny from Japan; hope this helps!
  • G-Volt
    G-VoltRegular Boarder • lv2
    Offline26 replies
    #23
    20 days ago
    vortigern25 days ago#105202505I've only used them once, but I pre-ordered ITEM #1051746 which was limited + exclusive. It released on the 24th of Dec & arrived at my house 5 days later on the 29th. It was packaged well & arrived safe & sound! The only tiny complaint I could possibly have is I didn't get a shipping notification by email or anything, I just happened to check the status of my order & saw it was marked as shipped.

    Did you check your Junk email. For some reason all the emails I get from Hobby Genki go straight to the Junk folder.
  • Shinku_KiKi
    Shinku_KiKiRegular Boarder • lv13
    Offline33 replies
    #24
    20 days ago
    Alexandrogr20 days ago#105350460If you try to order a figure, a standing Freeing B-Style in your case, before completing the order you can see all the shipping options and quotes for your order based on your address. I'm from EU aswell and i always paid around 45 - 55 euro (with Fedex, not DHL) when ordering a standing bunny from Japan; hope this helps! Oh! I tried and it works with pre-orders too awesome! Thanks ^^
  • vortigern
    vortigernRegular Boarder • lv11
    Offline46 replies
    #25
    19 days ago
    G-Volt20 days ago#105357982Did you check your Junk email. For some reason all the emails I get from Hobby Genki go straight to the Junk folder.
    Yep, I check my junk mail p frequently just in case something like that happens, but I never got anything
  • Mightypoo
    MightypooRegular Boarder • lv4
    Offline1 reply
    #26
    19 days ago
    vortigern19 days ago#105383437Yep, I check my junk mail p frequently just in case something like that happens, but I never got anything

    Yeah i got the same issue 3 months ago... and when i asked why, they apologized and told me that they got some server issues. But i did receive emails from Fedex directly so i received my product really quickly and in perfect shape!
    Anyway, it Seems that they corrected it because i am now receiving a lot of updates from HG regarding my orders (Buy Now Pay Later mostly).

    So...so far so good for me, combined with HLJ this is my new place to go (also prices are really nice, i just ordered the new Variable Action Heroes of luffytarou and it was the cheapest i could find).
  • Ackermance
    AckermanceRegular Boarder • lv16
    Offline16 replies
    #27
    12 days ago
    Question about the pay later option. I have three items in my cart that all qualify for their pay later thing, but I'm still not seeing a button for it. I've never ordered through them before so I have no idea what I'm doing. Can anyone help me through the check out process for pay later orders?
  • HobbyGenki
    HobbyGenkiPartner • lv10
    Offline1 reply
    #28
    11 days ago
    Ackermance12 days ago#105646290Question about the pay later option. I have three items in my cart that all qualify for their pay later thing, but I'm still not seeing a button for it. I've never ordered through them before so I have no idea what I'm doing. Can anyone help me through the check out process for pay later orders?

    First, thank you very much for your support !!!
    About Hobby-Genki "Buy Now Pay Later" system, if all the items are eligible you should find at the last step of payment (step 4 payment), the option "Buy Now Pay Later" to validate your order.
    If not, it is possible that one of the products no longer has stock allocated to the Pay Later system. In this case contact us and we will correct the situation.

    For your information, here is the link to our "Buy No Pay Later FAQ" :

    hobby-genki.com...

    We will soon add a video to make it even easier to process for our customers.

    We will try to answer as much (& quick) as possible if you have any question about our services here.

    We also wanted to take advantage of this post to let you know that many options will be added throughout this year 2022. We will keep you informed of the evolution of our services throughout the year and we wish you all the Best at the same time.

    The Hobby-Genki Team
  • Join the club to join the discussion.
  • 28 replies